San Francisco, September 1 On September 1, 2026, OpenAI announced the integration of ChatGPT Health with Epic’s electronic health record (EHR) system, which contains data for over 325 million patients, enabling clinicians to import patient data and use AI to ask questions about medical information. The integration allows clinicians to access appointment notes, laboratory results, medications, and specialist documentation, and to summarize them easily using ChatGPT. Clinicians can also review patient history, identify changes, and prepare for future appointments.
In certain deployments, ChatGPT will be integrated directly within EHR workflows, allowing clinicians to access it for pre-visit review and building clinical timelines without leaving a patient chart. OpenAI emphasized that the integration provides only read-only access to health records, and the AI does not write any data back into the system.
Alongside the Epic integration, OpenAI introduced a new Healthcare Public Data plugin that can fetch information from sources including ClinicalTrials.gov, CMS Coverage, RxNorm, DailyMed, and PubMed. This plugin helps healthcare workers synthesize data for trial eligibility criteria, medication identifiers, coverage policy versions, and provider records. OpenAI also stated that organizations with a Business Associate Agreement can now use ChatGPT Work, Codex, apps, and connectors in their workspace for compliant workflows.
The company noted that it had previously rolled out ChatGPT for health to all U.S. consumers the prior month, at which time it reported that users were submitting 300 million health-related queries to ChatGPT every week. Despite the deep integrations with medical systems, OpenAI reiterated that AI is not suitable for diagnosis or treatment.
The company cited internal findings from over 4,300 physician responses across 27 clinical use cases — including pre-visit review, clinical timelines, medication review, and handoff summaries — showing that 99.1% of responses were deemed safe. However, OpenAI acknowledged that even a small percentage of unsafe answers could lead to harmful outcomes.
The announcement came shortly after a Florida-based pastor filed a lawsuit alleging that ChatGPT gave him a near-fatal recommendation, and following a May lawsuit by family members of a user who claimed the AI provided wrongful advice related to dosage. OpenAI did not disclose financial terms of the Epic integration or specify pricing for the new Healthcare Public Data plugin. The integration reflects OpenAI’s broader strategy to expand AI applications in regulated industries while maintaining compliance with healthcare data privacy standards such as HIPAA through Business Associate Agreements.
